Last Updates: 1 June 2026

1. Information We Collect

We may collect personal information including:

Information you provide directly

• Name

• Email address

• Phone number

• Company name

• Job title or role

• Assessment responses

• Information submitted through enquiry forms, bookings or consultations

Information collected automatically

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referral sources

This information helps us improve our website and services.

2. How We Use Your Information

We collect and use personal information to:

• Deliver our services and consultations

• Respond to enquiries

• Provide assessment results and recommendations

• Schedule discovery calls and meetings

• Improve our services and website experience

• Send relevant marketing communications

• Share resources, updates and insights related to experiential marketing

We only use your information for purposes reasonably related to our business activities.

3. Assessment Tools & Lead Generation

If you complete one of our assessments, scorecards or questionnaires, we may use the information provided to:

• Generate your assessment results

• Provide tailored recommendations

• Understand your business challenges and opportunities

• Determine whether our services may be a suitable fit

• Follow up with additional resources or invitations to book a consultation

Completion of an assessment does not create a client relationship.

4. Marketing Communications

If you opt in to receive communications from us, we may send:

• Industry insights

• Educational content

• Business resources

• Service updates

• Invitations to events or consultations

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

5. Third-Party Platforms

We use trusted third-party service providers to operate our business and deliver services.

These may include:

• Squarespace

• Tally

• Notion

• Microsoft Outlook

• Make.com

• Google Workspace

• Calendly or scheduling platforms

• Email marketing platforms

These providers may store or process information on our behalf in accordance with their own privacy policies.

We take reasonable steps to ensure service providers maintain appropriate privacy and security standards.

6. Data Storage & Security

We take reasonable measures to protect personal information from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

While we implement safeguards, no online transmission or storage system can be guaranteed completely secure.

7. Sharing Information

We do not sell, rent or trade personal information.

We may disclose information:

• To service providers assisting us in operating our business

• Where required by law

• To protect our legal rights

• With your consent

8. Access and Correction

You may request access to personal information we hold about you and request corrections if information is inaccurate or out of date.

To make a request, please contact us using the details below.

9. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse website traffic

• Enhance user experience

You can modify your browser settings to manage or disable cookies.

10. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any websites they visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised effective date.

12. Contact Us

For privacy-related enquiries, requests or concerns, please contact:

Mia Marketing

Email: rayen@miamarketingagency.com

Website: www.miamarketingagency.com

Location: Victoria, Australia